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At The Royal Chess Company, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.theroyalchess.com. By using our site, you agree to the collection and use of information in accordance with this policy.

We collect two types of information from our users: Personal Information and Non-Personal Information.

• Personal Information: This includes information you voluntarily provide to us, such as your name, email address, shipping address, payment information, and phone number when you place an order, sign up for our newsletter, or contact us.
• Non-Personal Information: This includes technical data such as your IP address, browser type, operating system, and browsing behavior on our site. This information is collected automatically through cookies and other tracking technologies.

We use the information we collect in the following ways:

• To process orders: We use your personal information to fulfill and deliver your orders, process payments, and send order confirmations.
• To improve our website: Non-personal information helps us analyze user behavior to improve the design, functionality, and content of our website.
• For customer service: We use your information to respond to your inquiries, provide product support, and assist with any issues you may encounter.
• To send marketing communications: If you opt-in to receive promotional emails, we may use your contact information to send you updates on new products, special offers, and company news. You can unsubscribe from these communications at any time.

We value your privacy and will not sell, rent, or share your personal information with third parties except as outlined below:

• Service Providers: We may share your information with third-party vendors who assist with order fulfillment, payment processing, shipping, and marketing. These service providers only have access to the information necessary to perform their specific tasks and are required to protect your data.
• Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business assets.

Our website uses cookies and similar tracking technologies to enhance your user experience and collect non-personal information. Cookies are small files that are stored on your device to help remember your preferences, track your browsing behavior, and provide personalized content.

You can choose to disable cookies through your browser settings, but please note that doing so may affect the functionality of our website.

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure payment processing and encryption protocols.

However, please be aware that no method of transmitting information over the internet or storing data is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You have the right to correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You can opt out of receiving promotional emails by clicking the "unsubscribe" link at the bottom of our marketing emails.

To exercise any of these rights, please contact us at privacy@theroyalchess.com.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this policy periodically for any updates.

By using our website, you agree to the terms of this Privacy Policy. Thank you for trusting The Royal Chess Company with your personal information.